Simulations.net is dedicated to helping people around the world make better choices by participating in digital simulations that approximate real-world scenarios. When you share information with us we can help you achieve that goal by helping you find the right content and making the time you spend learning more effective. It is Simulations.net's policy to respect your privacy regarding any information we may collect while operating our website. To accomplish this, we have a few fundamental principles: • We only collect information when we need it, and only what we need to provide you with our services. • We don't share any of your personally-identifiable information (for example, your name or email address) with any third party unless we must in order to comply with the law or to protect the rights, property or safety of others. • Your personally identifiable information (for example, your email address) is only shared with a third party when you explicitly decide to share it with them.
Whether you are new to Simulations.net or a long-time user, please take some time to get to know our practices. This Privacy Notice is meant to help you understand how we collect and use the personal information you provide on our website, www.simulations.net. This Notice explains: • What information we collect and why we collect it. • How we use and share that information. • The choices we offer you to protect your privacy and the rights you have, including how you can access and update your information. • How to contact us if you have questions or concerns. • What information we collect • We need to collect certain information about you to provide you with the Service or the support you request. The type of information we collect can vary depending on how you access and use our Service. Additionally, you can choose to voluntarily provide information to us.
We collect the information you provide when you sign up for a Simulations.net account, log in to your account, communicate with us, answer our surveys, upload content, or otherwise use the Services.We request an email address when you choose to sign up for the Service so we can provide the Services to you and allow us to comply with applicable regulations. Without this information, we are not able to provide you with the Service.Users who engage in financial transactions with Simulations.net, for example to purchase an upgraded membership subscription, are asked to provide additional information in order to complete the transaction, such as a credit card number, billing address and full name. Visitors can always refrain from supplying certain information, but it may prevent them from engaging in certain Simulations.net services which require that information.
You can choose to provide us with additional information in order to obtain a better user experience when using the Service. This additional information will be processed with your consent and/or to provide you with services you request. This information includes your survey responses, participation in contests, promotions or other marketing efforts, suggestions for improvements, referrals, or any other actions on the Service.
We automatically collect information about you and how you use the Service, like when you create a simulation, participate in one, or leave reviews. This information we collect includes: • Device information: Like most website operators, Simulations.net collects information about how users visit our site and the devices they use. We collect device-specific information (such as your hardware model, operating system version, device identifiers like IDFA and UDID, and mobile network information). Simulations.net may associate your device identifiers or other device information with your Simulations.net Account to help us provide consistent services across your devices. • Geolocation information: We may use your IP address to generate a general approximation of where you are located in order to provide you with an improved experience. We do not request access to or collect location sensor information, such as GPS or Bluetooth beacons, from your mobile device while downloading or using our mobile apps or services. • Log information: When you use Simulations.net, we automatically collect and store certain information about this activity. This data includes details of how you used our service, like your choices, clicks and site navigation information, or participation activity. It also may include data such as your browser type, language preference and time zone, referring site, connection information (like ISP or mobile operator), Internet Protocol (IP) address, and log-in and log-out times • Information we collect from other sources: We also collect some information from other sources and combine that with information we collect from you. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties. The information we collect about you from third parties includes Facebook Connect and Google LoginYou have the option to log in to our site using sign-in services such as Facebook Connect and Google Login. These services authenticate your identity and provide you the option to share certain personal information with us, such as your name, date of birth, and email address, to pre-populate our sign-up form. You may, optionally, choose to provide additional information during the sign-up or linking process, such as a friends list, to enable certain features on Simulations.net. • Other users: Simulations.net may receive information about you from other users. For example, if another user chooses to use our referral service to tell a friend about our website, we may ask that user for their friend's name and email address so we can send the invites on their behalf. • Other partners and companies: Simulations.net may also receive information about you from other sources, including our partners, service providers or other third parties. • Information from Children: While Simulations.net is intended for users age 13 and over, if a child requests access to our website we accommodate them by offering a limited feature set and restricted website experience that removes certain features. We offer this restricted experience ("Child Account") for accounts of all users below the age of 13 and for some users below the age of 16 where applicable under local law.Simulations.net does not accumulate personal information about any Child Account for distribution, sharing, or selling, except as described in this Privacy Notice.
Where necessary, we use restricted versions of our third-party services (for example, Google Analytics) that limit data sharing and tracking on areas of our site and mobile apps that are accessed by children to support our internal operations.
Parents and legal guardians of children under 13 can consent to collection and use of a child's personal information without consenting to the disclosure of that information to third parties.Parents or guardians can review information their children under 13 have contributed to Simulations.net by accessing their child's account via password reset. Parents can also request that Simulations.net delete that information and refuse to allow Simulations.net to collect further information from their children by contacting Simulations.net at info@simulations.net. Simulations.net may ask additional questions or take other steps to verify the identity of a parent or guardian before responding to a request to review or delete a child's information or a request to refuse further collection from a child.
We process the data we collect about you to operate, improve and develop the Simulations.net Service, including providing, maintaining, securing and improving our services, developing new ones, and protecting Simulations.net and our users. We are able to deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services. We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities. Here are some examples of how we use this information: • Providing, maintaining and improving the Simulations.net Service. The information we collect from you allows us to help you log in, host your content, and use the various study tools we have. It also allows us learn about how you and others use Simulations.net to help create new activities and services, like Simulations.net Live. • Improving, personalizing and facilitating your use of the Service. When you sign up and use a Simulations.net account, we may associate certain information with your new account, such as information about other Simulations.net accounts you had or currently have, and your prior usage of the Service. For example, we use information collected from cookies and other technologies, like pixel tags, to save your language preferences, so we will be able to have our services appear in the language you prefer. We do this in order to ensure that content from the Service is presented in the most effective manner for you. • Measuring, tracking and analyzing trends and usage in connection with your use or the performance of the Service. In order to develop and enhance our products and deliver a consistent, secure and continuous experience, we need gather certain information to analyze usage and performance of the Service. • Fulfilling any other purpose disclosed to you in connection with the Service.
We also process the data we collect about you to provide you with relevant information about the Service and to assist you in using the Service if required. These communications may include: • Sending you information we think you may find useful or which you have requested from us about our products and services. We may send you information about the parts of Simulations.net you use or that may be relevant to you. While we primarily use our various product blogs to communicate this type of information and we expect to keep this type of email to a minimum, you may object to being contacted for these reasons using your personal contact information using the mechanisms provided in the Simulations.net service or using the information provided below. • Conducting surveys and collecting feedback about the Service. We do this to evaluate the effectiveness of any updates we provide. • Delivering assistance or answering support requests. We send you the information and support you request, including technical notices, security alerts, and other administrative messages to provide assistance for problems you may encounter with the Service or your Simulations.net account. • Protecting the Service and Maintaining a Trusted Environment: We use the data we collect to maintain Simulations.net as a safe and secure platform for all our users, including appropriate enforcement of Simulations.net policies, as well as compliance with the law and applicable regulations. These efforts include: Preventing fraud, protecting our and third parties' rights and property and enforcing our Terms of Service or other applicable agreements or policies, including our Community Guidelines and Honor Code, verifying your identity, complying with any applicable laws or regulations, and contacting you to resolve disputes, collect fees and provide assistance with the Service. • Advertising, Analytics and Marketing: In order to support the Simulations.net business and provide our users with relevant information regarding the Service and opportunities presented by partners, Simulations.net may use your personal information for the purposes of marketing the Service, communicating with you and others about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners, and displaying relevant advertising to you while using the Service. While we expect marketing and promotional material will not be voluminous, you may choose to object to this use of your data at any time and opt-out of receiving future offers or marketing material. This Privacy Notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties' privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices. For more information about targeted advertising specifically, please visit this site. You may receive promotional messages from Simulations.net when you first interact with the Service or by making a request to us. You can opt out of receiving promotional messages from Simulations.net at the time we collect your information by following the instructions on screen, in those messages, or by changing your notification settings in your Simulations.net account. Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we can still send you non-promotional communications, such as digital receipts and messages about your account or our ongoing business relations.
We can use third-party service providers to provide site metrics and other analytics services. These third parties can use technologies discussed below, such as cookies, web beacons, and other technologies, to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access the Service, the pages viewed, how much time you spend on a page or Simulations.net overall, links you clicked, and activity information (for example, simulations you have completed). This information can be used by Simulations.net and third-party service providers on behalf of Simulations.net to analyze and track usage of the Service, determine the popularity of certain content, and better understand how you use the Service. The third-party service providers that we engage are bound by confidentiality obligations and other restrictions with respect to their collection, use and disclosure of your information.
We may process data for any other purpose disclosed to you in connection with the Service from time to time. If we intend to process your personal data for a purpose other than that set out above and which is not compatible with the original processing purpose, we will provide you with relevant information prior to such processing and will obtain your consent where necessary.
Technologies such as cookies, beacons, tags and scripts are used by Simulations.net and our partners' affiliates, or analytics or service providers, to collect and store data about our users in order to provide the Service in accordance with our agreement with you under the Terms of Service and are an essential technology for allowing Simulations.net to pursue our legitimate interests in operating and improving the Service.
Cookies are small pieces of text sent to your browser by a website you visit. Some of the cookies used in the Services are set by us, and others are set by third parties who deliver services on our behalf. Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set.You also can learn more about cookies by visiting this site, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note, however, that by blocking or deleting cookies used on Simulations.net, you may not be able to take full advantage of the Service.Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, help evaluate and compile aggregated statistics about user activity, and provide you with relevant information about the Service.We begin collecting information about you or from activity on devices you use as soon as you use the Service. By using the Service, you permit us to collect and use your information from activity on devices you use in accordance with this Privacy Notice. These technologies are also used for analyzing trends, administering the site, tracking how users use and navigate the site and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Web beacons are electronic images that can be used in the Service or emails. We use web beacons to deliver cookies, track the number of visits to our website, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.
Third parties, with whom we partner to provide certain features on our site or to display advertising based upon your web browsing activity, may use Local Storage to collect and store information. Various browsers may offer their own management tools for removing data from Local Storage, so we would encourage you to review the practices and policies of your browsers.
Our website includes Social Media Features and widgets, such as the "Share This" button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.
Simulations.net retains user information to fulfill our legitimate business purposes and to comply with our legal obligations.
Certain information about you or activities you perform on Simulations.net may be displayed publicly, for example, information included on your user profile, simulations you have joined or high scores you have achieved may be visible to others. Whenever possible, we provide you with choices about the privacy of your information on Simulations.net.Comments you post on our content or in testimonials may be viewable by other users of Simulations.net and the general public and you should be aware that any information you provide in these areas may be read, collected, and used by others who access them.Simulations.net does not share your information unless one of the following conditions applies: • With your consent: We will share personal information with companies, organizations or individuals outside of Simulations.net when we have your consent to do so. • For external processing: Simulations.net provides personal and non-personal information to our partners, trusted organizations, vendors and other affiliated organizations to process it on our behalf. Some of these contractors and affiliated organizations may be located outside of your home country. Our providers process data in accordance with our instructions, Privacy Notice and any other appropriate confidentiality, security or other requirements we deem necessary in order to comply with Simulations.net's obligations. By using Simulations.net, you agree to allow these companies to process your data on our behalf, regardless of where they are located. • To respond to legal and other requests and to prevent harm: Simulations.net will share personal information with companies, organizations or individuals outside of Simulations.net if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to respond to or meet any applicable law, regulation, legal process or other enforceable governmental request, enforce our Terms of Service (including investigation of potential violations), detect, prevent, or otherwise address fraud, security or technical issues, protect against and prevent harm to the rights, property or safety of Simulations.net, our users or the public as required or permitted by law, i • If Simulations.net is involved in a merger, acquisition, or sale of all or a portion of its assets: You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.Publically or for research purposes • Reporting: From time to time, Simulations.net may release non-personal information in the aggregate or as part of anonymized datasets, for example, by publishing a report on trends in the usage of its website.
Simulations.net retains your personal information for as long as your account is active, to fulfill our legitimate business purposes, or to comply with our legal obligations. When these conditions no longer exist, Simulations.net removes that information in accordance with our standard deletion processes. Simulations.net may retain and use non-personal information, including information which has been de-identified, aggregated, or anonymized, indefinitely. • Our Process: When you delete or update your account or information, we first aim to immediately remove that data from view. We then begin the process of securely and safely deleting your personal information from our systems. We design our systems to protect information from accidental or malicious destruction, so to ensure a safe and thorough removal process, we may not immediately delete residual copies from our active servers and may not remove some information from our backup systems. In addition, things like routine maintenance, unexpected outages, bugs, or failures in our protocols may cause delays in our standard processes and timeframes, however we maintain systems designed to detect and remediate such issues. • Support requests and user communication: We retain records of support tickets and other communications between Simulations.net and our users, for example support emails, survey responses, feedback submissions, or comments on our blogs or other posts, indefinitely in order to better manage our support processes, maintaining accurate business records, and identifying other trends. We reserve the right to publish these communications in order to help us clarify or respond to your request or to help us support other users. • How We Secure Your Information: The security of your personal information is important to us and Simulations.net takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personal information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. For example, our website and apps are protected by HTTPS encryption and when you enter credit card information on our order forms, that information is encrypted and protected by our third-party payment providers. If we know or have reason to know of a systems security breach by an unauthorized party of your user data where that data is being or is likely to be used for an unauthorized purpose, we will promptly notify you so that you can take appropriate steps.
General Data Protection Regulation (GDPR) Simulations.net processes your personal data only when we have a lawful basis for doing so. For example, some of the information we collect from you we need to enable use to deliver the Services to you and fulfill our agreement under the Terms of Service, sometimes we collect and process your data when you have given us consent to do so, sometimes we are required by law and regulations to collect and process this information about you, and, at other times, we consider it to be in our legitimate interest to collect and process this information, taking into consideration your privacy rights. In rare cases we also may be required to process your data to protect your vital interests or for a task in the public good. European users also have several rights under the General Data Protection Regulation in certain circumstances, including the right to access, update and remove your personal data, object to particular processing, or file a complaint with our privacy team or a supervisory authority. Note we may need to verify your identity before granting access or otherwise changing or correcting your information. Data Protection Officer Contact Information: Simulations.net Attention: Davis Jones 326 North LBJ Drive San Marcos TX 78666 info@simulations.net
Simulations.net reserves the right to modify this Privacy Notice at any time, so please review it frequently. If we materially change how we use your personal information, we will notify, by email, and/or by means of a notice on our website prior to the change becoming effective. If you disagree with these changes, you can delete your account at any time and/or stop using the Service. Your continued use of the Service constitutes your acceptance of any changes to this Privacy Notice. If we make material changes to how we collect and use personal information from children under the age of consent, we will notify parents by email and, when appropriate, obtain additional parental consent for the new uses of the child's personal information.